Please carefully read this privacy statement before accessing or using the website/mobile application. You agree to be bound by the terms outlined below. Please do not use the website/mobile application if you do not agree to all of these terms. The use of the website/mobile application will be interpreted as acceptance of this policy.

Purpose & Content

This privacy policy ("Privacy policy") applies to your use of the domain name www.scanmymenu.in, an internet-based portal, and our mobile application, both of which are owned/operated by FILL IT SOLUTIONS PRIVATE LIMITED, a company duly incorporated under the provisions of the Indian Companies Act (hereinafter, referred to as "Scan My Menu" or "We" or "Our" or "Us" or "Company"). The domain name and mobile application are referred to as the "Website."

The Website is a digital platform that, among other things, allows businesses to connect with their customers through the integration of social media platforms, in-store ordering and billing systems, and bank/payment gateways (collectively referred to as "Services"). The Services would be made available to such persons who have agreed to become buyers on the Website after obtaining due registration/accepting necessary terms and conditions, in accordance with the procedure as determined by us from time to time (referred to as "You" or "Your" or "Yourself" or "User," which terms shall also include persons who are simply visiting the Website).

We will be required to collect and host certain data and information from Users in order to provide the Services and for other purposes identified in this Privacy Policy. We are committed to protecting Users' Personal Information (as defined below) and take all reasonable precautions to ensure the confidentiality of the Users' Personal Information. This Privacy Statement has been designed and developed to assist you in understanding the following:

1. The type of Personal Information (including Sensitive Personal Data or Information) collected from Users;

2. The purpose of the Company's collection, means, and modes of use of such Personal Information;

3. How and to whom will such information be disclosed by the Company;

4. How the Company intends to safeguard Personal Information, including Sensitive Personal Data or Information collected from Users; and

5. How Users can gain access to and/or modify their Personal Information

This Privacy Policy applies to all Users' use of the Website. As a result, acceptance of this Privacy policy is a condition of each User's use of and access to the Website and the other services provided by the Company to Users. Any User is required to read and understand the provisions set forth in this document before submitting any Sensitive Personal Data or Information to the Company, failing which they must leave the Website immediately.

Personal Information

"Personal Information" refers to any information relating to a natural person that, either directly or indirectly, when combined with other information held by the Company, is capable of identifying the person in question. Personal Information of any individual relating to password; financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological and mental health condition; sexual orientation; medical records and history; biometric information; any detail relating to the above as provided to or received by the Company for processing or storage is referred to as "Sensitive Personal Data or Information." However, any data/information relating to an individual that is freely available or accessible in the public domain or provided under the Right to Information Act, 2005 or any other law shall not be considered Sensitive Personal Data or Information.

We will be required to collect and host certain data and information from Users in order to provide the Services and for other purposes identified in this Privacy Policy. We are committed to protecting Users' Personal Information (as defined below) and take all reasonable precautions to ensure the confidentiality of the Users' Personal Information. This Privacy Statement has been designed and developed to assist you in understanding the following:

1. The type of Personal Information (including Sensitive Personal Data or Information) collected from Users;

2. The purpose of the Company's collection, means, and modes of use of such Personal Information;

3. How and to whom will such information be disclosed by the Company;

4. How the Company intends to safeguard Personal Information, including Sensitive Personal Data or Information collected from Users; and

5. How Users can gain access to and/or modify their Personal Information

This Privacy Policy applies to all Users' use of the Website. As a result, acceptance of this Privacy policy is a condition of each User's use of and access to the Website and the other services provided by the Company to Users. Any User is required to read and understand the provisions set forth in this document before submitting any Sensitive Personal Data or Information to the Company, failing which they must leave the Website immediately.

A User may have limited access to the Website and use some of the Company's Services without creating an account on the Website. Unregistered Users can view some of the Website's information and details. To gain access to all of our Website's features and benefits, a User may be required to first create an account on our Website. We may collect the following categories of Personal Information from Users as part of the registration process (hereinafter collectively referred to as "User Information"):

• Name;
• User ID;
• Email address;
• Address (including country and ZIP/postal code);
• Gender;
• Age;
• Phone Number;
• Password chosen by the User;
• Valid financial account information; and
• Other details as the User may volunteer.

We will be required to collect and host certain data and information from Users in order to provide the Services and for other purposes identified in this Privacy Policy. We are committed to protecting Users' Personal Information (as defined below) and take all reasonable precautions to ensure the confidentiality of the Users' Personal Information. This Privacy Statement has been designed and developed to assist you in understanding the following:

Users may be required to upload/share certain documents on the Website and/or e-mail the same to the Company in accordance with the Website's terms in order to use the Services, and such documents will be stored/disclosed by the Company only in the manner specified in this Privacy Policy and the Terms of Use. The term "User Information" includes any such documents that Users upload or otherwise provide. We may keep records of phone calls received and made for the purpose of making inquiries, orders, or other purposes related to the administration of Services.

We may also receive and/or store information about the User's browsing history, such as the URL of the site the User visited before visiting the website, the Internet Protocol (IP) address of each User's computer (or the proxy server a User used to access the World Wide Web), the User's computer operating system, the type of web browser the User is using, and the name of the User's ISP. The Website uses temporary cookies to store certain data (that is not Sensitive Personal Data or Information) that we use for Website technical administration, research and development, and User administration.

• We do not collect Personal Information from children knowingly.
• We may include other optional requests for information from the User in the future, including through user surveys, to assist us in customising the Website to deliver personalised information to the User and for other purposes specified herein. Such information may also be gathered as a result of contests held by us. Any additional Personal Information will be processed in accordance with this Privacy Policy as well.

The Company may use the Information for the following purposes:

We will only keep User Information for as long as it is required to provide Services to the Users. We may use the information we collect from you for a variety of business and/or regulatory purposes, including the following:

1. User registration on the Website;
2. Processing the User's orders/requests and providing Services (including safe Services);
3. Effectively completing transactions with Users and billing for the products/services provided;
4. Website technical administration and customization;
5. Assuring that the Website's content is effectively presented to Users;
6. Improvements to the Website's services, features, and functionality;
7. User administration (including conducting user surveys) and research and development
8. Non-personally identifiable information owned solely by the Company may be used in aggregated or non-personally identifiable form for internal research, statistical analysis, and business intelligence purposes, including determining the number of visitors and transactional details, and we may sell or otherwise transfer such research, statistical, or intelligence data in aggregated or non-personally identifiable form to third parties.
9. Handling requests, inquiries, complaints, or disputes, as well as other customer care-related activities, including those arising from the Users' requests for Services, and all other general administrative and business purposes;
10. Inform Users of any changes to our Services, this Privacy Policy, or the Terms of Service.
11. Users' identities are verified, and checks are performed to prevent fraud; and
12. Investigating, enforcing, resolving disputes, and enforcing our Terms of Service and Privacy Policy, either directly or through third-party service providers

Disclosure and Transfer of User’s Personal Information

We may be required to disclose/transfer User's Personal Information to the following third parties for the purposes specified in this Privacy Statement and the Terms of Service: All User Information is only accessible to the Company's employees and data processors on a need-to-know basis. All employees and data processors who have access to and are involved in the processing of User Information are required to keep it confidential.

To serve advertisements to Users, non-personally identifiable information may be disclosed to third-party ad servers, ad agencies, technology vendors, and research firms. In order to help the Company's business grow, the Company may also share its aggregate findings (not specific information) based on information relating to the User's internet use with prospective investors, strategic partners, sponsors, and others.

We may also disclose or transfer User Information to a third party as part of a reorganisation or sale of the Company's assets or business. Any third party to whom the Company transfers or sells its assets will have the right to use the Personal Information and/or other information that a User provides to us indefinitely.

Links to Third-Party

Advertisements, third-party websites, or third-party electronic communication services (referred to as "Third Party Links") may be provided on the Website by third parties and are not controlled, affiliated, or associated with the Company unless expressly stated on the Website. If you access any such Third Party Links, we recommend that you read the website's privacy statement. Third Party Links' policies and practises are not our responsibility.

Security Procedures and Practices

Reasonable security practises and procedures, including technical, operational, managerial, and physical security control measures, to protect Personal Information in its possession from loss, misuse, and unauthorised access, disclosure, alteration, and destruction The Company takes adequate steps to ensure that third parties to whom the Users' Sensitive Personal Data or Information may be transferred use reasonable security practises and procedures to protect Personal Information. You hereby acknowledge that the Company is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the unauthorised use of intercepted information.

The rights of users in relation to personal information collected by the Company

All information provided by a User to the Company, including Sensitive Personal Data or Information, is provided voluntarily. The user has the right to withdraw his/her/its consent at any time, in accordance with the terms of this Privacy Policy and the Terms of Use, but please keep in mind that such withdrawal will not be retroactive.

Users have the ability to access, modify, correct, and delete Personal Information that they have voluntarily provided to the Company and that the Company has collected in accordance with this Privacy Policy and Terms of Use. However, if the User updates his/her information, the Company may retain a copy of the information that the User originally provided to the Company in its archives for the User as documented herein. If the User wishes to update or correct his/her Personal Information, he/she may do so by emailing the Company at [email protected] and communicating the change(s) for updating the Company's records.

In the event that the User fails to provide his/her information or consent for the use of Personal Information, or later withdraws his/her consent for the use of the Personal Information so collected, the Company reserves the right to discontinue the services for which the said information was sought.